Refund policy

Returns

We accept returns on items that are unused, in their original condition, and in original packaging, with proof of purchase.

To start a return, just reach out to us at info@ettavita.com. Once approved, we’ll share the next steps, including where to send your item.

If you have any questions at all, feel free to reach out. We’re here to help.


Damages or Issues

Please check your order when it arrives.

If anything looks off, whether it’s damaged, defective, or not what you ordered, let us know right away so we can make it right.


Exchanges

The simplest way to exchange an item is to return it first, then place a new order for what you prefer.


Refunds

Once your return is received and reviewed, we’ll let you know if it’s approved.

If approved, your refund will be issued to your original payment method. Timing may vary depending on your bank or card provider.